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Raising the new generation in a more sustainable world

What to expect before your first organic baby clothes bundle

Hi there, welcome to UpChoose and congratulations on making the healthy and sustainable choice. Your first bundle is scheduled and we're excited to prepare something special for you.

Please take a moment to read this page. We promise, it will save you a lot of time and make things easy when we get started.

Some Housekeeping

Do this now so you don't have to worry about it later:

  • Add hello@upchoose.com to your contacts to ensure you receive our emails in your inbox and not in spam. If you use Gmail, open one of our emails, hover over our name at the top, and click "Add to Contacts".

  • Save this number in your phone under "UpChoose Concierge": (415) 650-4553. You can text this number to get support faster.

Your Timeline

The most important page is your Timeline. This is where you can view and manage your subscription. You can view your sets, confirm or reschedule swap dates, submit feedback, and add preferences.

Right now, it should say "Scheduled" under your first set. When we get closer to your delivery date, it will say "In preparation".

Getting support

There are two best ways to get support:

  • Send a message from your Timeline

  • Text the Concierge line at (415) 650-4553


The main goal of this program is to give you an easy and affordable way to use the healthiest and most sustainable organic cotton fabrics and brands.

If you're not familiar yet, please take a moment to learn about the health benefits of certified organic cotton for babies and children here: Why Are Organic Clothes Better for Your Baby?

You can also check out these popular posts:

Invite friends, earn credits

You can start earning credits now by referring other parents to UpChoose. Each new sign-up gets $15 off their first month, and you get $15 in credits.

Find your referral code in your Profile here: Refer A Friend.


That's all for now. If you have any questions, please reach out to us, we're here to help.

💚 Your UpChoose Team